At HONEYGUARDIAN, we are committed to delivering your orders in a timely and cost-effective manner. Here's our shipping policy:

Order Processing Time

We will arrange for shipment of your order within 1-5 business days after it has been successfully submitted. Once the order is handed over to the shipping carrier and a tracking number is provided, we will promptly update the logistics information associated with your order. Should there be a situation where some items are out of stock but this has not been promptly updated in the system, and you have placed an order, we will prioritize sending the items that are in stock and will contact you via our after-sales email (service@honeyguardian.com) to discuss options regarding the delayed shipment or to cancel the order.

Shipping Costs

The shipping cost for your order is determined by the stock availability in your region and the total price of your order. If, after entering your zip code, our system detects that the item is temporarily out of stock in your area, the shipping cost will be displayed as $999 USD as a prompt for you to consider canceling your purchase.

Standard Shipping Rates

For orders with a total value below $39.99 USD, a flat shipping fee of $5.99 USD will be applied. Orders with a total value exceeding $39.99 USD qualify for free shipping.

Changes and Cancellations

If you need to make changes to your order or wish to cancel it, please contact us as soon as possible. We will do our best to accommodate your request, provided the order has not already entered the shipping process.

Tracking Your Order

You will receive an email with the tracking number once your order has been dispatched. Use this number to track the progress of your shipment and anticipate the delivery date.

Delivery Times

While we strive to process orders quickly, actual delivery times may vary based on the shipping carrier's schedule and the destination.

Contact Us

For any inquiries regarding your shipment or if you require assistance with an order, please do not hesitate to reach out to our customer service team at service@honeyguardian.com.

Thank you for choosing HONEYGUARDIAN. We are dedicated to providing you with a seamless shopping experience.